jueves, 7 de junio de 2018

The challenge of all Tour Operators in the use of Technology

The use of Technology and IT tools in the Receptive Tourism sector is fundamental, but it is important that the Tour Operator take into account the following considerations beforehand:

-. What target market do you want to attack?
-. How many collaborators do you need to achieve the goal?
-. What is the internal distribution of responsibilities, what is the departmental conformation?
-. Are you clear about the internal processes of logistics, control and management?
-. With what financial resources do you count? Investment and return periods?
-. Healthy accounting and financial management
-. Are you clear about the Hardware and Software resources you need for optimal use?
-. What is the differentiation of services that you want to show the world and how do you want to sell and market them?
-. Do you want Quality, Customer Satisfaction and Sustainability Policies?
-. Clearly understand the obsolence and continuity of computing resources
-. Do you want to achieve Captive and Satisfied Customers or Clients that only receive a benefit for the service obtained?
-. Maintain a research attitude of the technological tools that best suit your needs?
-. Understand clearly the importance of keeping the hardware and software resources in good condition and as current as possible.

The Operator Tour that has all these points clear and always seeks to take care of its resources, both human and technological, will show the End Client a Serious, Reliable and Friendly Profile ... it is a clear path to Success and the achievement of its commercial goals!



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